Well had electrician come out and look at the solar for us.. The combiner box is bad, the new controller is “back-feeding” power.. Which is confusing everyone, as it’s hooked up right and shouldn’t be back-feeding.. So consensus is this controller is bad too.. The electrician believes that the combiner box killed both controllers, or we got 2 bad controllers..
So now we are once again dealing with the company.. We’re not sure about getting any replacements as we want things that work..